Effective Date: August 2026
Last Updated: August 2026

Swãe MedSpa (“Swãe MedSpa,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, schedule an appointment, use our services, or otherwise interact with us.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Swãe MedSpa, we may collect the following types of information:

Information You Provide Directly

You may provide information when you:

• Submit a contact or inquiry form.
• Request information about our services.
• Schedule, reschedule, or cancel an appointment.
• Communicate with our team by phone, email, or text message.
• Purchase services or products.
• Complete forms related to your treatment or services.
• Subscribe to communications or marketing messages.

This information may include your name, email address, phone number, mailing address, appointment information, and other information you choose to provide.

Health and Treatment Information

When you receive services from Swãe MedSpa, we may collect information necessary to provide and manage your care, including information about your medical history, medications, allergies, treatment history, treatment preferences, and other health-related information.

Health information may be subject to additional privacy protections under applicable federal and state laws.

2. How We Use Your Information

We may use information we collect to:

• Provide, coordinate, and manage services.
• Schedule and manage appointments.
• Send appointment confirmations and reminders.
• Respond to questions, requests, and inquiries.
• Provide customer care and support.
• Communicate with you about treatments, services, and appointments.
• Process payments and transactions.
• Send administrative and service-related communications.
• Send marketing and promotional communications when you have provided the required consent.
• Improve our website, services, and customer experience.
• Analyze website usage and traffic.
• Maintain website security and prevent fraud or misuse.
• Comply with legal, regulatory, and professional obligations.

3. SMS Communications

If you provide your mobile phone number and opt in to receive text messages from Swãe MedSpa, we may use SMS messaging to communicate with you.

SMS communications may include:

• Appointment reminders
• Appointment confirmations
• Scheduling updates
• Customer care communications
• Marketing messages, where you have provided the required consent

Message frequency varies depending on your appointments, interactions with Swãe MedSpa, and the types of communications for which you have opted in.

Message and data rates may apply. Your mobile carrier may charge you according to the terms of your wireless plan.

You can reply STOP to opt out of SMS messages at any time. After opting out, you may receive a confirmation message that your request has been processed.

For assistance with SMS communications, you may contact us at:

Email: info@swaemedspa.com
Phone: 424-206-4453

Your consent to receive marketing or other optional SMS messages is not a condition of purchasing any goods or services from Swãe MedSpa.

4. Mobile Information Sharing

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties unless required by law.

We may use trusted service providers to facilitate SMS communications and other services on our behalf. These providers may process information only as necessary to provide the applicable service and in accordance with contractual and legal requirements.

We do not sell or rent your mobile phone number or SMS opt-in information to third parties for their own marketing purposes.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to improve website functionality, analyze website traffic, remember your preferences, and enhance your browsing experience.

These technologies may include cookies, pixels, tags, analytics tools, and similar technologies.

We may use these technologies to:

• Remember your preferences and settings.
• Understand how visitors use our website.
• Measure website traffic and performance.
• Improve website functionality and content.
• Analyze the effectiveness of marketing campaigns.
• Provide relevant advertising or marketing where applicable.
• Detect and prevent security issues or fraudulent activity.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.

6. Analytics and Third-Party Technologies

We may use third-party analytics, advertising, scheduling, payment, and website technologies to help operate our website and services.

These third parties may collect information about your interactions with our website or services in accordance with their own privacy policies.

We encourage you to review the privacy policies of any third-party services you access through our website.

7. How We Share Information

We may share your information in the following circumstances:

• Service Providers: With vendors and service providers who help us operate our business, website, scheduling systems, payment processing, communications, analytics, and other business functions.
• Healthcare and Service Providers: Where necessary to provide, coordinate, or manage services.
• Legal Requirements: When required by law, regulation, legal process, subpoena, court order, or governmental request.
• Safety and Security: When necessary to protect the rights, safety, property, or security of Swãe MedSpa, our clients, employees, or others.
• Business Transfers: In connection with a merger, acquisition, financing, sale of assets, restructuring, or similar business transaction.

We do not sell personal information for monetary consideration.

8. Payment Information

If you make a purchase or payment through Swãe MedSpa, payment information may be processed through third-party payment processors.

We may not directly store complete payment card information on our systems. Payment information handled by third-party processors is subject to their applicable privacy and security practices.

9. Communications Preferences

You may receive certain communications from us that are necessary to provide our services, including appointment confirmations, appointment reminders, scheduling communications, and customer care messages.

Where applicable, you may opt out of promotional or marketing communications by following the unsubscribe instructions provided in an email or by replying STOP to an applicable SMS message.

Opting out of marketing communications does not necessarily prevent us from sending important service-related or transactional communications.

10. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of your information.

11. Data Retention

We retain personal information for as long as reasonably necessary to provide services, fulfill the purposes described in this Privacy Policy, maintain appropriate business and treatment records, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements.

Retention periods may vary depending on the type and nature of the information.

12. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the right to:

• Request access to certain personal information we maintain about you.
• Request correction of inaccurate information.
• Request deletion of certain information, subject to applicable legal exceptions.
• Request information about how your personal information is collected and used.
• Opt out of certain marketing communications.
• Exercise applicable privacy rights without unlawful discrimination.

To submit a privacy-related request, contact us using the information provided below.

13. Children's Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our website. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

SMS communications from Swãe MedSpa are intended for individuals 18 years of age or older.

14. Third-Party Websites

Our website may contain links to third-party websites, booking platforms, social media platforms, payment processors, or other external services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

15. California Privacy Rights

Because Swãe MedSpa is located in California, California residents may have additional privacy rights under applicable California law, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

Depending on applicable law and any available exemptions, California residents may have rights concerning access to, correction of, deletion of, and information about the collection and use of their personal information.

To exercise applicable privacy rights, contact us using the information below. We may need to verify your identity before processing certain requests.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy. Your continued use of our website or services after an updated Privacy Policy is posted constitutes acknowledgment of the updated policy.

17. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Swãe MedSpa
Email: info@swaemedspa.com
Phone: 424-206-4453

Address:
49 Pier Ave., Second Floor, Unit #2A
Hermosa Beach, CA 90254

Last Updated: August 17, 2026

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